If your purchase arrives damaged or you are unsatisfied with your product, please email me. I can swiftly arrange a replacement or refund, ensuring a hassle-free experience for you.

Your request for a refund must be submitted within 2 weeks of its arrival.

The shipping charges for your product will be calculated with Shippo, using the weight, size, and postcode in Australia.

Currently, The Enchanted Closet is focused on serving our valued customers within Australia. We don't ship outside of Australia, but we're always looking for ways to expand our reach in the future.

The prices on the website are the prices of the items. Once you contact me or purchase an item from the site, you will receive postage charges.

For bulk purchases, I will give you a discount!!

Purchases will be shipped between 5-10 days at the latest.

After you transfer your funds for the product. you will be invoiced for the postage. This must be paid prior to the dispatch of the product.